Privacy Policy — tq444 Online Casino

3.1 Third-Party Service Providers. tq444 shares personal data with a limited set of third-party service providers who assist us in operating the platform. These include payment processors (such as bKash, Nagad, Rocket, and card scheme partners), KYC and identity verification providers, cloud hosting and infrastructure providers, game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), and customer support platform providers. All third-party service providers are contractually obligated to process personal data only for the purposes specified by tq444 and to maintain appropriate security standards.

3.2 Legal and Regulatory Disclosures. tq444 may disclose personal data to law enforcement agencies, regulatory bodies, or other governmental authorities where required to do so by law, court order, or other legal process. Where permitted, tq444 will attempt to notify you of such a disclosure before it is made.

3.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of tq444's business, personal data held by tq444 may be transferred to the acquiring or successor entity as part of that transaction. You will be notified by email of any such transfer that materially affects your rights under this Privacy Policy.

3.4 No Sale of Personal Data. tq444 does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any data sharing beyond what is described in Sections 3.1 to 3.3 will only occur with your prior explicit consent.

3.5 International Data Transfers. Some of tq444's third-party service providers may be located outside of Bangladesh. Where personal data is transferred internationally, tq444 ensures that appropriate contractual safeguards are in place to protect your data to a standard equivalent to that described in this policy.

5.1 Retention Principles. tq444 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When personal data is no longer needed, it is securely deleted or anonymised.

5.2 Active Account Data. Personal data associated with an active tq444 account is retained for the lifetime of the account plus a minimum of five years following account closure. This retention period reflects our obligations to maintain auditable financial records and to cooperate with any regulatory or law enforcement investigations that may arise after account closure.

5.3 KYC Documents. Identity verification documents submitted in connection with the KYC process are retained for a minimum of five years from the date of submission, or for five years after account closure, whichever is later. This retention period is required to comply with anti-money laundering regulations applicable to offshore gaming operators.

5.4 Financial Transaction Records. Records of all deposit and withdrawal transactions are retained for a minimum of seven years from the date of each transaction to comply with applicable financial record-keeping requirements. These records are stored in encrypted form and access is restricted to authorised personnel only.

5.5 Support Communications. Customer support correspondence is retained for a period of three years from the date of the last communication in a given support thread. This retention period allows tq444 to reference previous interactions when investigating recurring issues and to comply with any dispute resolution obligations.

5.6 Marketing Data. If you have consented to marketing communications, your marketing preferences and associated data are retained until you withdraw your consent. Following withdrawal of consent, your contact details will be removed from active marketing lists within 30 days, though they may be retained on a suppression list to ensure that no further communications are sent to you.

7.1 Technical Measures. tq444 implements a range of technical security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include AES-256 encryption for data at rest, TLS 1.3 encryption for all data transmitted between your device and our servers, multi-factor authentication for administrative access to our systems, automated intrusion detection and alerting systems, and regular penetration testing by independent security specialists.

7.2 Organisational Measures. Access to personal data within tq444's systems is restricted on a strict need-to-know basis. All employees and contractors who have access to personal data are bound by confidentiality obligations and receive regular data protection training. tq444 maintains documented data processing procedures and conducts periodic internal audits of data security practices.

7.3 Payment Security. tq444 does not store full card numbers, bKash PINs, Nagad PINs, or other sensitive payment credentials on its own servers. All payment transactions are processed through PCI-DSS compliant payment processors via encrypted tokenisation channels. This means that your raw payment credentials are never transmitted to or stored by tq444 directly.

7.4 Breach Notification. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, tq444 will notify affected users by email within 72 hours of becoming aware of the breach. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps tq444 has taken or proposes to take to address it.

7.5 Your Role in Security. While tq444 takes significant steps to protect your data, the security of your account also depends on you. You are responsible for keeping your tq444 login credentials confidential, not sharing your account with other people, using a strong and unique password, and logging out of your account when using a shared or public device. If you suspect any unauthorised activity on your tq444 account, contact [email protected] immediately.